Frequently Asked Questions
Everything you need to know about your BODE experience.
What is your shipping policy?
We offer worldwide shipping. Domestic orders typically arrive within 3-5 business days, while international shipping can take 7-14 business days depending on the destination and customs processing.
How can I return an item?
We accept returns on unworn items with original tags attached within 14 days of delivery. Please visit our Returns Portal to generate a prepaid shipping label.
Are your pieces made from vintage materials?
Yes, many of our garments utilize antique textiles, victorian quilts, and vintage linens. Due to the nature of these materials, small imperfections and variations are expected and celebrated as part of the garment's history.
How do I determine my size?
Each product page includes a detailed size guide with specific garment measurements. If you are between sizes, we recommend sizing up for our more structured, historical silhouettes.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment payments via Klarna and Affirm.
Do you offer custom tailoring or repairs?
While we do not offer custom tailoring, we provide a lifetime repair guarantee for manufacturing defects to ensure your heirloom pieces last for generations.